As a technology provider, we have had our share of trials and triumphs in establishing effective partnerships with our clients. There are many factors that contribute to effective partnerships, but communication is perhaps the most important aspect of establishing a successful collaboration. Most frustrations within the vendor-client relationship can be traced back to the lack of clear communication, unrealistic expectations (from both parties), and assumptions. Drawing from our own experience, we've developed the following tips to achieve harmony in the…
This year we attended Kdays (Knowledge Days) in Baltimore, the bi-annual convention hosted by ACGI, and what a wonderful experience it was! In a world where everything has become digitized, it was a pleasant treat to get some face-to-face time with our clients and technology partners. While there, I was able to attend numerous workshops (many of which offered CAE certification), and it was a thrill to hear field-professionals present on their upcoming technology. The future looks bright indeed! We…
We are happy to announce that our first quarterly newsletter for 2016 has been sent out. Inside our newsletter, you will find some helpful tips for your association, updates on what SSI is working on internally, and more. If you are already subscribed to our news letter, check your in boxes. If you have not subscribed to our news letter yet, it's not too late. All we need is your e-mail address.